Please note the following before you contact us!

We can only offer technical support to those users of myatmo, who have supported us themselves by purchasing a myatmo InApp product of their choice, or who have an active myatmo v2 'Premium' subscription.

In our Knowledgeable we have compiled a huge list of questions and answers to the most important issues that might occur while using myatmo:

 Click here 

We do not offer general support for netatmo products. We offer support for our myatmo app only. If you have a question concerning your netatmo weather station, or any other netatmo product, please contact netatmo support.

Questions concerning the official netatmo app, concerning technical problems with the netatmo weather station, or similar questions cannot be answered by us and will remain unanswered.

Thank you for your understanding!

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