Netatmo has scheduled one-hour maintenance work on the netatmo data servers during the night from 19th to 20th June, from 00:00 to 01:00 (MGZ + 2). During this maintenance window, your netatmo products will continue to work, but you may not receive any notifications from the official netatmo App and / or you might not be able to access myatmo or the official netatmo App! myatmo should work as usual after completing the work. Please note that the developers of the myatmo app have no influence on this maintenance!
We can only offer technical support to those users of myatmo, who have supported us themselves by purchasing a myatmo InApp product of their choice, or who have an active myatmo v2 'Premium' subscription.
In our Knowledgeable we have compiled a huge list of questions and answers to the most important issues that might occur while using myatmo:
We do not offer general support for netatmo products. We offer support for our myatmo app only. If you have a question concerning your netatmo weather station, or any other netatmo product, please contact netatmo support.
Questions concerning the official netatmo app, concerning technical problems with the netatmo weather station, or similar questions cannot be answered by us and will remain unanswered.
Thank you for your understanding!
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