Authentication problems with netatmo


Due to a technical change on the part of the netatmo infrastructure, it is necessary to install and use the latest myatmo version available in the App Store.

Old versions of myatmo are no longer supported due to the changes to the netatmo authentication, an update of these old myatmo versions is not possible.

It is therefore essential to update to the latest version of myatmo. If you are using an old iOS version that is no longer supported by the latest myatmo version, you must update iOS or use myatmo on a device that has the latest iOS version installed. Due to technical limitations of old iOS systems, it is not possible to provide the latest myatmo version on outdated iOS versions.


 myatmo 'Premium' only as a subscription? Why?

Solution

App development is work like any other work. That means: app development costs money.

Users of apps expect:

  • the permanent maintenance of an app, incl. user support
  • the constant integration of new functions
  • the implementation of new operating system functions
  • the support of new hardware (iPhones, iPads, Apple Watches)

This is not feasible with one-off purchases, of which only 51% of the price ends up with us developers after deduction of the Apple commission and sales tax.

We work on myatmo every day:

  • we are testing and developing new potential functions for myatmo for years
  • we are testing myatmo on new hardware
  • we are integrating new operating system functions with every iOS version
  • we offer an extensive help system
  • we offer fast and targeted user support

This constant work constantly costs money. Therefore the myatmo 'Premium' version is only available through a subscription model.

With every purchase you support us in our development of myatmo, which has been going on for years. App development and especially the further development of apps, like any other work, must be paid for. That should actually be taken for granted and it's sad that we have to keep clarifying that, not only for myatmo, but also on behalf of other developers.

Thank you for your constant support in the further development of myatmo!