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Is there an Android version of myatmo?
No, there is no Android version of myatmo and there won't be any in the future. We develop for iOS exclusively.
Does myatmo support QuickActions on appropriate iPhones?
Yes, up from myatmo v1.0.1 QuickActions are supported, as long as the hardware supports them. QuickActions make sense only if you own more than one netatmo weather station. Please note that myatmo mu...
Why can't I see my own station on the map?
If your own netatmo weather station is not visible on the netatmo weather map, neither on the myatmo average values map, then one of the following reasons can be possible: Your weather station is n...
DarkSky weather forecast shows wrong location
Weather forecast data are received from the DarkSky service according to the geographical location of your netatmo weather station. That means that DarkSky delivers data for exactly the loaction as sp...
Which netatmo modules are supported by myatmo?
myatmo supports all netatmo modules that are currently available: Main module Outdoor module up to three indoor modules Rain gauge Wind gauge
Can I export data from myatmo?
Yes, myatmo v2 (Premium only) support data export from the landscape graph view.
Some modules are listed multiple times
Under certain circumstances, some Weather Station modules may be listed in duplicate in the Today Widget or in the myatmo Apple Watch app. Solution: please start the myatmo iOS app and sort your weath...
What are those symbols when I touch the wind rose of the wind gauge display?
myatmo display Beaufort Symbols for the current wind speed - touch the wind rose within the wind gauge display and you will see the appropriate Beaufort Symbol according to this table:
Is there an Apple TV version of myatmo?
No, there is no version of myatmo that runs on Apple TV, and there's also no such version planned.
What does the error message 'The netatmo server does not answer' mean?
If myatmo displays the warning 'The netatmo server does not answer' or a similar message, this means that myatmo has not received a response from the netatmo data server on which the weather station's...
myatmo does not start - how can I fix that?
If myatmo does not start, but may crash after starting on your device, it almost always helps to delete the app from the device. Then restart the device once and reinstall myatmo. The cause of such a ...
Can myatmo receive notifications from a netatmo weather station?
No, this is technically not possible, as notifications are initiated by the netatmo data server and this only provides the original netatmo app with notifications. Apps like myatmo are not receiving n...
Can I transfer measurement data from an old sensor to a new one?
Yes, that is possible. For this please contact the netatmo support who will be glad to help you. Describe the problem and include the IDs of the sensors in question. The developers of myatmo have no a...
How is the ventilation recommendation calculated?
myatmo displays little window symbols for ventilation recommendations. The recommendation is calculated from Outside humidity Outside temperature Inside humidity Inside temperature Based on those valu...
Why is at least iOS 11 required?
myatmo uses extensive technical features of iOS to create charts and visualize data. These features are only partially or incorrectly available and usable in iOS versions < iOS 11. The majority of ...
Where can I download myatmo for iOS 9 or iOS 10?
All users relying on iOS 9 can still download myatmo v2.0.26 from the AppStore, users relying on iOS 10 can download myatmo v2.4.0. The AppStore will automatically offer a compatible version for downl...
Diagrams show only one vertical line
This is a known problem with older iPads with iOS 10. The problem only occurs on iOS 10 iPads. iPhones with iOS 10 are not affected. There is currently no resolution available for this issue because i...
Why are there different values in different time spans, but for the same time?
In the myatmo diagrams different values ​​may show up for different times in different time periods. This can be explained as follows: For larger periods of time, depending on the size of the time per...
Why do you update myatmo so often?
We believe that myatmo users should always be provided with the currently best and error-free myatmo version. Under certain circumstances, this results in short update cycles. With this principle, we ...
Server error 500
A 500 server error means that the netatmo data server did not (or could not) respond. This is beyond our control and usually resolves itself if netatmo fixes the cause on the server. The HyperText Tra...
Why does data refresh take longer than in other apps?
Compared to other apps for the netatmo weather station, myatmo retrieves a huge amount of data from the netatmo data server during startup or data update. This is required to represent the data richne...
Where can I get myatmo v1?
According to Apple's AppStore policy, all AppStore users are encouraged to back up their devices through iTunes software or the iCloud to back up purchased apps. If such a backup
How do I activate iCloud Drive for myatmo?
The myatmo Premium version and the data export function require that iCloud Drive is activated for myatmo. This is done in the following way: Open the iOS settings Tap onto your name or 'Apple ID, iCl...
Will the 'Healthy Home Coach' be supported by myatmo?
No, this is not planned because netatmo only provides the latest measured values for the 'Healthy Home Coach' and not, as with the netatmo weather station, also readings from the past. Therefore, supp...
Where can I find explanations of the symbols used in myatmo?
The main symbols used in myatmo are explained in the myatmo settings. In the list of symbol explanations, various color settings can also be made.
Imprint - Privacy
Deutsche Version 1.) Privacy policy Website myatmo.de Data protection The operators or providers of the myatmo.de website take the protection of your personal data very seriously. We treat your person...
Can I join the myatmo beta software program?
Yes, we are always looking for myatmo users who would like to test upcoming versions. You can sign up at https://tinyurl.com/myatmo-beta
 

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