Why can't I see my own station on the map?

Authentication problems with netatmo

Due to a technical change on the part of the netatmo infrastructure, it is necessary to install and use the latest myatmo version available in the App Store.

Old versions of myatmo are no longer supported due to the changes to the netatmo authentication, an update of these old myatmo versions is not possible.

It is therefore essential to update to the latest version of myatmo. If you are using an old iOS version that is no longer supported by the latest myatmo version, you must update iOS or use myatmo on a device that has the latest iOS version installed. Due to technical limitations of old iOS systems, it is not possible to provide the latest myatmo version on outdated iOS versions.

Why can't I see my own station on the map?

Solution

If your own netatmo weather station is not visible on the netatmo weather map, neither on the myatmo average values map, then one of the following reasons can be possible:

Your weather station is not set in the station's settings to contribute measurement data
If an owner of a netatmo weather station decides to contribute the station data to the map, the station is checked for two to three weeks to make sure that the station's data is correct. If so, the data is accepted. That means that it will take some time for a station to apear in the map even if the data is correct
The location information for your weather station is incorrectly set in the station settings

If you are sure that nothing of the above can be the reason for your station not to appear on the map, then please contact netatmo support.

Article details

Article ID: 11

Category: English

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Why can't I see my own station on the map?

Solution

Article details

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