Problems with the myatmo Premium status?

If you encounter problems with your myatmo Premium status in one of the previous versions of myatmo: these are related to various database failures, among other database related issues.

➤➤➤ An updated version of myatmo avoids these problems and can be downloaded from the App Store.

 myatmo shows outdated data


If myatmo shows outdated readings from your weather station, which may be several hours old, there can be various reasons.

  • Make sure that your weather station is correctly connected to your WiFi network
  • Make sure you have an internet connection
  • Make sure that all of your modules connected to your weather station (with the exception of the main module) are supplied with fresh batteries
  • Make sure there are no known server problems on
  • Check the official netatmo user forum at whether other users may have similar problems
  • Even if the official netatmo app shows current data, but outdated data is shown in myatmo, there may be a server problem!

Contact netatmo customer service at if the problems persist. We have no insight into the netatmo infrastructure and cannot help if myatmo displays permanently outdated data.