Due to a technical change on the part of the netatmo infrastructure, it is necessary to install and use the latest myatmo version available in the App Store.
Old versions of myatmo are no longer supported due to the changes to the netatmo authentication, an update of these old myatmo versions is not possible.
It is therefore essential to update to the latest version of myatmo. If you are using an old iOS version that is no longer supported by the latest myatmo version, you must update iOS or use myatmo on a device that has the latest iOS version installed. Due to technical limitations of old iOS systems, it is not possible to provide the latest myatmo version on outdated iOS versions.
The myatmo Premium version and the data export function require that iCloud Drive is activated for myatmo. This is done in the following way:
After that, myatmo Premium can be activated and all data export functions in myatmo can be used. If you do not want to use the data export feature after activating myatmo Premium, you may disable iCloud Drive again.
For more information on how to activate iCloud Drive on your device, please check this Apple Support page.
Article ID: 72
Category: English