In the rare case that myatmo 'Premium' deactivates although the expiration date has not been reached, please do the following:
If you still experience that the 'Premium' state deactivates, please create a ticket and send us the screenshot you created in Step 5. You may also want to try restoring the 'Premium' expiration date on your other devices. iCloud will then be forced to sync the date properly sooner or later.
Attention: Make sure that the screenshot shows the expiration date and the 'Device ID' own the bottom of the captured screen.
Article ID: 89
Category: myatmo Premium + In App Purchases
(C) 2022 Totalidea Software GmbH - Imprint - Privacy