Due to a technical change on the part of the netatmo infrastructure, it is necessary to install and use the latest myatmo version available in the App Store.
Old versions of myatmo are no longer supported due to the changes to the netatmo authentication, an update of these old myatmo versions is not possible.
It is therefore essential to update to the latest version of myatmo. If you are using an old iOS version that is no longer supported by the latest myatmo version, you must update iOS or use myatmo on a device that has the latest iOS version installed. Due to technical limitations of old iOS systems, it is not possible to provide the latest myatmo version on outdated iOS versions.
iOS HomeScreen Widgets depend on the settings of the myatmo iOS app.
If myatmo was installed on your device for the first time or as an update, the myatmo iOS app must be started once to transfer configurations and settings to the widgets. Otherwise it is possible that widgets are displayed with no content or the widgets do not update data.
If widgets still do not refresh, restart your device and try again.
Restart your device:
It is IMPERATIVE to restart your device manually after you have turned off your device from the
iOS settings >>> General >>> Turn off
This is VERY important!
If you still have problems, please note the following FAQ:
iOS 14 Widgets don't show any content
How often are Widgets refreshed with new data?
Article ID: 101
Category: English