Due to a technical change on the part of the netatmo infrastructure, it is necessary to install and use the latest myatmo version available in the App Store.
Old versions of myatmo are no longer supported due to the changes to the netatmo authentication, an update of these old myatmo versions is not possible.
It is therefore essential to update to the latest version of myatmo. If you are using an old iOS version that is no longer supported by the latest myatmo version, you must update iOS or use myatmo on a device that has the latest iOS version installed. Due to technical limitations of old iOS systems, it is not possible to provide the latest myatmo version on outdated iOS versions.
iOS Home Screen Widgets that were introduced in iOS 14 are automatically updated by iOS within a 15-30 minute interval. The widgets then download measurement data of your netatmo weather station from the netatmo data server and update their content.
The update interval is calculated randomly and is always between 15 and 30 minutes. If a widget is not updated for a long time, then there is either a problem with the netatmo data server or the data could not be updated due to device-specific problems. See this FAQ for possible solutions.
Article ID: 98
Category: English